Frequently Asked Questions
Reservations
What is your cancellation policy?
Reservations made with the hotel directly can be cancelled free of charge up to 24 hours before arrival. For reservations made through a third party website please refer to their cancellation policy.
Can i book a room without credit or debit card?
No, card details are required to secure the booking
Do you charge a booking fee?
No, if the booking is made on our website directly there is no booking fee
Do you accept cash payments?
Yes. Please note that in case of a cash payment, refundable security deposit of €200 per room may be required. Deposit will be refunded following a room inspection on your departure. Deposit is not required if credit card authorisation is provided on check-in.
Can I pay for my room in advance of arrival?
Yes, please contact us on info@metrohoteldublin.com and we will email you the credit card authorisation form. Once the form is completed and returned to us, we will charge the card provided.
I have a reservation made through a third party website, can you change or cancel it for me?
No, if your booking is made on a different website, please contact them directly.
Book Direct rewards
- Early check-in from 10am
- Late check-out at 2pm
- Free parking for the night of your stay
In addition to the free rewards you will also save €5 on your room rate!
Airport Shuttle Bus
Check-in and check-out
What time is check-in?
Check-in is anytime after 3pm, early check-in is subject to availability and an additional fee. If your booking is made through our website directly, you have the option to choose early check-in as one of the free rewards at no cost.
Can I drop off my luggage at the hotel early morning and come back to check-in later?
Yes, we can keep your luggage with us at reception on the day of your arrival until the check-in time
What time is check-out?
Check-out is at 12 noon, late check-out is subject to availability and an additional fee. If your booking is made through our website directly, you have the option to choose late check-out as one of the free rewards at no cost.
Do you accept cash payments?
Yes. Please note that in case of a cash payment, refundable security deposit of €200 per room may be required. Deposit will be refunded following a room inspection on your departure. Deposit is not required if credit card authorisation is provded on check-in.
Can i pay for my room in advance of arrival?
Yes, please contact us on info@metrohoteldublin.com and we will email you the credit card authorisation form. Once the form is completed and returned to us, we will charge the card provided.
Do I need a photo ID when checking in?
In case of a cash payment photo ID is essential for each person staying in the room. In case of a credit card payment photo ID may be require.d
Bedrooms
Do you offer free Wi-Fi?
FREE 200Mbps wireless internet is available throughout the hotel
Is there Chromecast Streaming available?
Built-in Chromecast streaming is available in all rooms, stream your favourite apps like Youtube, Netflix and Spotify from your iOS or Android devices. Simply select HDMI1 source on your remote and follow the instructions.
Are hair dryers available?
Yes, there is a hair dryer in every room
Are there tea & coffee making facilities in the bedrooms?
Yes, tea & coffee making facilities are available in every room
Is there a fridge and a microwave in the bedroom?
There is a fridge and a microwave in King Suites and Two Bedroom Suites only
Do you have any smoking rooms?
All rooms at Metro Hotel Dublin Airport are strictly non-smoking
What is the bedding in a Triple room?
Triple room can have either one king size bed and one single bed, or three single beds. Please specify your preference when making a booking. For more information please click here.
What can I expect from a Double or a Twin room?
Parking
How much does parking cost?
Parking costs €4 per night per car.
Can I park for free if I stay in the hotel?
If you book your room through our website directly you have the option to choose free parking for the night of the stay as one of the free rewards. If a different free reward is chosen, the fee of €4 per night per car applies.
Can I leave my car in your car park for the duration of my holidays?
Yes, park & fly service is available but pre-booking is necessary.
Can I park my car in your car park without staying in the hotel?
Yes, please click here to book the park & fly service.
Do you offer any Stay, Park & Fly packages?
Yes, please click here to book.
Bar & restaurant
What time do you serve breakfast?
Monday-Friday 7am-10am, Saturday & Sunday 7am-10:30am
What are the restaurant opening hours?
Breakfast is served from 7am until 10am Monday to Friday, and from 7am until 10.30am on Saturdays and Sundays. Lunch is served in the lounge from 12 noon and the restaurant is open for dinner from 5pm until 10pm
What are the bar opening hours?
The bar is open until 23:30 Sunday-Thursday and until 00:30 on Fridays and Saturdays
Do you have a residents' bar?
No, however a selection of drinks can be purchased from reception throughout the night.
Location
- From O’Connell Bridge drive straight until you reach the end of O’Connell Street
- Turn left onto Parnell Street continuing forward onto St Marys Place North
- At the traffic lights turn left onto Phibsborough Road/R108
- Take right hand lane then turn right onto Prospect Avenue/R108
- Turn left onto Botanic Road/R108
- At the traffic lights turn right onto Ballymun Road/R108
- As you approach, you will see Metro Hotel Dublin Airport on your right hand side.Turn right at the traffic lights just after the hotel, and then take the next right into the Metro Hotel Dublin Aiport set down area
How do I get to you from Dublin Airport when driving?
- On leaving Dublin Airport follow the signs for the M1, stay in the left hand lane.
- Follow signs for M50 southbound
- Continue on the M50 southbound until you reach the Ballymun Exit (Junction 4)
- Take exit 4, and follow the signs for Ballymun.
- Take the left turn at the traffic lights after the Topaz petrol station, and then right into the Metro Hotel Dublin Airport set down area
Corporate rates
Group bookings
Do you accept group bookings?
Yes, for group bookings please contact us directly
